Caesars Casino App Total Rewards
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Members of Caesars Entertainment’s popular player loyalty program, Total Rewards, have been champing at the bit for the next iteration of the company’s mobile app, and it appears they need champ no further.
The new app is called Play by Total Rewards, and it’s free at the iTunes store. Or possibly it’s just called “Play.” By Total Rewards. Let’s not get stymied with details, shall we?
The brand new app appears to be in a testing phase, as no official announcement of the app has been made. We’ve got a first look!
The Play by Total Rewards app has flown under the radar, but this blog flies even lower.
The only way we knew about the new app was a message on one of the interactive digital kiosks at The Linq (see below). Guests are prompted to have a top secret app link e-mailed or texted to their phone.
Somebody’s trying to slip a soft launch by us, but we refuse to be slipped by. (Note: That big, red arrow probably wasn’t there in real life.)
The first caveat of the Play by Total Rewards app is it is for the iPhone only, and requires that the phone be using iOS 7.0 or later. Our first hurdle leaped (we were looking for a reason to do an update, but it’s an app design pitfall to create an app which can only be used on the latest operating system, on a specific device), we dove headlong into the app.
This app is the first from Caesars Entertainment which covers all its 40-plus destinations across the country. We chose the Las Vegas region, because really, is there an anywhere else?
Sorry, other, less fun, places. Thanks to our eagle-eyed reader Steven Brown for noting the Harrah’s associated with New Orleans is actually Harrah’s Las Vegas. D’oh!
The app prompts users to log in with their Total Rewards number and password. We weren’t able to log in, despite resetting and double-checking our password. (The only review we could find on iTunes also mentioned the person couldn’t log in.) Given this app has “Total Rewards” in the name, we assume this glitch will be fixed soon.
Caesars Casino App Total Rewards Points
A welcome screen has an expandable set of “cards” featuring some offerings from Caesars Palace. We assume these are featured on the app’s home screen because Caesars is the premier resort in the Caesars Entertainment portfolio in Las Vegas.
Caesars Palace can be quite a diva.
Poke at the three lines in the upper left and the main menu of the app appears, with these sections: Hotels, Restaurants, Shows, Nightlife, Things to Do and My Favorites.
All the categories have some map and location functionality, and the Hotels section pulls up all the hotels in the Caesars Entertainment family.
Caesars Entertainment has nine hotels in Las Vegas.
When you select a specific hotel, you get some basic information about the hotel, as well as the ability to book a room. (If you choose to “Book Now,” you’re basically sent to a mobile version of the hotel’s Web site.)
Wouldn’t it be cool if you hit “Book Now” and got an actual book? Books are those things people read before the Internet.
The hotel pages are light on useful information. They include check-in and check-out times, the numbers of restaurants and shows at the hotel (with no easy way to get details, although they exist in other parts of the app), and links to the hotel’s social media channels like Facebook and Twitter.
The Restaurants section is comprehensive and again has map functionality. Even if you’re not a Las Vegas expert, with this app, you’ll be able to act like one. Not that we’d know anything about acting like a Las Vegas expert. Ahem.
A buffet of dining options. Including, you know, buffets.
This section also boasts some pretty sweet filtering capability. You select a price range, cuisine and hotel (or hotels), and the app cranks out all the restaurants that match your criteria. This is easily the most robust and useful component of the Play by Total Rewards app, in our humble and always-accurate opinion.
Again, the information about the specific venue is on the light side, but hours of operation and attire suggestions can be helpful. The restaurant pages do have phone numbers, so that’s handy for making reservations.
Next up: Shows. We’d love to show you that part of the app, but it crashed every time we tried to go into that section. Sort of supports our assertion the app is still in the soft launch phase.
Moving on!
The Nightlife section is straightforward, with listings of bars and lounges across town (no filtering, you get everything, in alphabetical order).
Things to Do is a catch-all for everything else, which, given that it’s Las Vegas, covers a lot of ground. Thankfully, there a filter in Things to Do.
If you didn’t go forth and filter before, do it here. And shame on you for not doing what we say the first time.
It appears the creators of the app got a little sleepy at this point, because what in the world is a “property feature,” and how is that a thing to do?
There’s a “Promotions” category, and while not fully fleshed out, this could be a great way to stay abreast of hotel promotions at your favorite casinos. As with most travel apps, a key component of success is keeping the information fresh and complete. Our favorite Las Vegas app, Vegas Mate, prides itself on frequent updates, so we’ll have to see how the Play by Total Rewards app fares. (Another bonus of Vegas Mate is it covers all of Las Vegas.)
The Play app has a Favorites section, too. So, as you’re browsing for restaurants or things to do, you can give those items a heart, and the app conveniently collects them on one page for you.
If you tap on the human head icon, you get into a Guest Services screen.
Just a couple more things to cover. Stop nodding off.
Caesars Rewards Casino
Here, you can call or e-mail your questions to customer assistance. We didn’t try it, but if this works as it appears to, it could come in handy.
There’s also an Itinerary page accessible here, in case you missed the Favorites page, because they do exactly the same thing.
That’s about it. We suspect that once the Total Rewards log-in problem is resolved, the app will also be a convenient way to view one’s Total Rewards points and access offers specific to one’s tier status.
This new app covers a lot of ground, and has several useful features. It misses the opportunity to be more useful and relevant by not providing a way for people to share reviews (as the Vegas Mate app does), but companies are reluctant to do that because people don’t always say what the company would like them to.
The lack of substantive content, or authentic, trustworthy reviews and descriptions (as opposed to marketing fluff), are some of the key reasons self-serving corporate apps so seldom gain any real traction, and why they’re often little more than glorified virtual brochures.
Still, this is easily the best app from Caesars Entertainment to-date, and we suspect refinements and tweaks are still being made, and improvements will be ongoing.
It’s free, so take the new Play by Total Rewards app from Caesars Entertainment for a test drive and let us know what you think.
Total Rewards Promotions, good at Caesars, Bally’s and Harrah’s Resort
CAESARS REWARDS NEW MEMBER OFFER
Beginning Thursday May 24th, all NEW Caesars Rewards members will receive $10 Table Play, One Complimentary Beverage or $10 Hotel Credit.
Sign up and visit the Caesars Rewards Center for details and vouchers.
Must be 21 or older to redeem $10 direct bet. Voucher has no cash value and may only be wagered once, regardless of outcome.
Complimentary beverage voucher can be used at any Caesars-owned outlets in Atlantic City, excluding room service. All third-party outlets are excluded. Gratuity is not included. The maximum value of the voucher is $10. Guests are responsible for any charges over $10. Voucher expires September 3rd, 2018. The voucher is not transferrable. Must be 21 to redeem. Must present valid ID and Caesars Rewards card at time of redemption.
Experience the Empire with Caesars Rewards
Caesars is celebrating the new Caesars Rewards by awarding 47 lucky winners with a Caesars Rewards Package at one of their exciting destinations! Every two weeks, until December 27, 2 lucky winners will be selected to travel, stay, dine and play as they experience what it means to be a Caesars Rewards member.
Earn Your Entries
Receive 1 drawing entry for every 50 Tier Credits earned through gaming only, during each Promotion Period. No max on the number of entries you can earn. The more you play, the more you earn!
All Properties
STAR AND STRIPES 2 CAR GIVEAWAY
SATURDAY, JUNE 1 – SUNDAY, JULY 7
Details:• All Caesars Rewards card holders are eligible to participate. Guests will receive one (1) daily entry into the drawing and can earn 1 additional entry for every 25 Tier Credits earned
• Invited guests only will receive pre-seeded entries into the drawing
• Entry earning will begin on Saturday, June 1, and the drawing will take place on Sunday, July 7
• Guests can receive 5x entries on Thursdays in June
• 100 mobile bonus entries on Saturday, July 6 by accepting on the Caesars Rewards App
Caesars Casino Rewards Program
• Guests must activate all (pre-seeded, free, earned) entries by swiping their Caesars Rewards card at the Promotional kiosks at each property to be eligible for the drawings (Example: If a guest activates their entries at Bally’s, they will only be eligible for the drawing at Bally’s unless they go to Caesars and activate their entries there as well)
Gambling Problem? 1-800 GAMBLER
Caesars
$75,000 CLEOPATRA’S TREASURES
MONDAYS & TUESDAYS IN JUNE
Details:•Caesars Rewards members will receive one (1) free entry each day they swipe at the Designated Promotional kiosks and can also receive one (1) additional entry for every twenty-five (25) base Tier Credits earned during the promotional period.
•Guests will earn 5X entries on Monday’s in June and July
•Guests will earn 100 bonus mobile entries on Tuesday’s in June and July
•All Caesars Rewards members must activate their entries by swiping their Caesars Rewards card at the designated promotional kiosks to be eligible for the drawings on the finale day
Gambling Problem? 1-800 GAMBLER
Bally’s
40TH ANNIVERSARY DRAWINGS
SATURDAY, JUNE 22
Event times:
6am-9:45pm Earning Period
4pm-9:45pm Frawing Activation Promotional Kiosks
6pm-10pm Drawing every hour Sweepstakes Center
Details:
- All Caesars Rewards card holders are eligible to participate and will receive one free (1) entry into the drawings for a chance to win a share of $20,000 in free slot play!
- Caesars Rewards card holders can also receive one (1) additional entry for every twenty-five (25) Tier Credits earned during the earning period.
- Guests must activate their entries by swiping their Caesars Rewards card at the Promotional Kiosks to be eligible for the drawings each day
- Winners will have fifteen (15) minutes to claim their prize. If not claimed in the time allotted, the prize will be forfeit, and no additional names called
- Drawing times # of Winners Prize 6pm-10pm 10 winners every hour $400 in Free slot play
Harrah’s
A JACKPOT YOU DON’T WANT TO MISS!
$200,000 SUMMER OF JACKPOTS
SATURDAY, JUNE 1ST- SATURDAY, SEPTEMBER 7TH
Details:
- Harrah’s Resort Atlantic City will host the $200,000 Summer of Jackpots promotion to all Caesars Rewards members from Saturday, June 1st through Saturday, September 7th.
- Guests will earn one (1) additional entry for every twenty-five (25) Tier Credits earned during the promotional period.
- The 5x earning period will begin at 6:00AM on each valid date and end at 5:59AM on the following Tuesday.
- All Caesars Rewards members must activate their entries by swiping their Caesars Rewards card at the designated promotional kiosks to be eligible for the drawings on the finale day.